Xceed Online Banking DISCLOSURE AND AGREEMENT / BILL PAYER SIGN-UP DISCLOSURE
(1/1/01)

Xceed Online Banking Disclosure and Agreement

In this Disclosure and Agreement, the words “YOU” and “YOUR” mean each and all of those who apply for and/or use any of the electronic services described in this Disclosure and Agreement. The words “WE”, “US”, and “OUR” mean XCEED FINANCIAL FEDERAL CREDIT UNION.

This Disclosure and Agreement is given in compliance with the Electronic Fund Transfer Act (15 U.S.C. Section 1693 et seq.) and Regulation E (12 CFR 205 et seq.) to inform you of certain terms and conditions of the electronic fund transaction services you have requested.

Disclosure Information applicable to the Xceed Online Banking service offered by XCEED FINANCIAL FEDERAL CREDIT UNION is given below. You understand that the agreements, rules and regulations applicable to your Checking Account, Savings Account, VISA Credit Card and any other applicable account, remain in full force and effect and continue to be applicable, except as specifically modified by this Disclosure and Agreement.

GENERAL DISCLOSURES
APPLICABLE TO ALL ELECTRONIC SERVICES

Business Day Disclosure. Our business days are Monday through Friday. Holidays are not included. Xceed Online Banking is available for your convenience 24 hours a day.

Disclosure of Account Information to Third Parties. We will disclose information to third parties about your account or transactions you make: (1) When it is necessary to complete an electronic transaction, or
(2) In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or
(3) In order to comply with a government agency or Court order, or any legal process, or
(4) If you give us written permission.

In Case of Errors or Questions About Your Electronic Services Transaction. Telephone us at our Contact Center 800.XFCU.222, 800.932.8222 [Outside the U.S. 310.640.0543] or write us at:

XCEED FINANCIAL CREDIT UNION
2200 E Grand Avenue
El Segundo, CA 90245

or e-mail us at contact@xfcu.org
as soon as you can if you think your statement or receipt is wrong or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the first statement on which the problem or error appeared.
(1) Tell us your name and account number.
(2) Describe the error or the transaction you are unsure about and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.
(4) For a point-of-sale purchase, give us the merchant’s name, location and approximate time of purchase. Any questions regarding the quality of goods and services should be directed to the merchant.

If you tell us verbally, we will require that you send us your complaint or question in writing within 10 business days. We will tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will recredit your account within 10 business days for the amount you think is in error, so you will have the use of the money during the time it takes us to complete our investigation. When we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit your account during the additional time that may be required to investigate your complaint or question.

If we decide there was no error, we will send you a written explanation within 3 business days after we finish our investigation and debit the provisional credit. You may ask for copies of the documents that we used in our investigation.

Our Liability for Failure to Make or Complete Electronic Fund Transactions. If we do not properly complete an electronic fund transaction to your account on time or in the correct amount according to our agreement with you, we may be liable for your losses and damages. However, there are some exceptions. We will not be liable, for instance, if:
(1) Circumstances beyond our control (such as fire, flood or earthquake) prevent the transaction, despite reasonable precautions;
(2) Through no fault of ours, you do not have enough money in your account (or sufficient collected funds) to make a transaction;
(3) The funds in your account are subject to an uncollected funds hold, legal process or other circumstances restricting such transaction or payment;
(4) We have received incorrect or incomplete information from you or from third parties (e.g. the U.S. Treasury, an automated clearing house, or a terminal owner);
(7) Your Xceed Online Banking PIN has been reported lost or stolen has been repeatedly entered incorrectly;
(8) The transaction would exceed your PowerLine of Credit Limit;
(9) If any third party through which any bill payment is transmitted fails to properly transmit the payment to the intended payer;
(10) If you instruct us to make a payment on a date that does not ensure timely payment to the payee (at least six full business days prior to the due date of the bill);
(11) Your failure to complete the transaction is done to protect the security of your account and/or the electronic terminal system;
(12) There may be other exceptions.

EXCEPT AS REQUIRED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE ELECTRONIC SERVICES OUTLINED IN THIS AGREEMENT.

Charges for Electronic Fund Transaction Services. All charges associated with our electronic fund transactions are disclosed in our Fee Schedule. A stop payment placed on a preauthorized electronic payment is subject to a fee, as disclosed in this Schedule, for each stop payment order you give. Any fees charged will be deducted from you Checking or Savings Account.

Change in Terms. We may change the terms and charges for the services indicated in this Electronic Services Disclosure and may amend this Disclosure and Agreement from time to time. If you have an account with us through which electronic transactions are being processed, you will receive written notice at least 21 days prior to the effective date of the change(s), or as otherwise provided by law.

Disclosure of Funds Availability. We may place a hold for uncollected funds on an item you deposit. This could delay your ability to withdraw such funds. For further details, see our Availability of Funds Disclosure or contact a Credit Union office.

Termination of Electronic Services. You may, by written request, terminate any of the electronic services provided for in this Disclosure and Agreement. We may terminate your right to make electronic fund transactions at any time with or without notice. If you ask us to terminate your account or the use of Xceed Online Banking, you will remain liable for subsequent transactions performed by any other party to your account.

ADDITIONAL DISCLOSURES APPLICABLE TO
Xceed Online Banking

By completing the Xceed Online Banking Application, you have requested that Xceed Financial Credit Union provide you with a Personal Identification Number (PIN) for use with the Xceed Online Banking services. Xceed Online Banking is XFCU’s service which allows you to access your account with a personal computer.

Types of Available Transactions.
You may use your computer (PC or Mac) and a PIN to access the following services:
(1) Make transfers between your accounts;
(2) Make inquiries regarding account balances and loan payment data;
(3) Make transfers to make loan payments:
(4) Make transfers from your account to other authorized accounts;
(5) Withdraw funds from your checking, savings or loan accounts by check, made payable to you and mailed to you at the address we have on our records for you at XFCU.
(6) We may offer additional services in the future and if so, you will be notified of them.

Limitations on Frequency and Dollar Amount of Transactions.
(1) Checking account withdrawals through our Xceed Online Banking system are unlimited, to the extent you have funds available in your account or from your PowerLine of Credit account.
(2) For security reasons, in the event of your Xceed Online Banking PIN is lost or stolen, there are limits on the dollar amount of transactions you can make on the Xceed Online Banking system.

ADDITIONAL DISCLOSURES APPLICABLE TO Xceed Online Banking TRANSACTIONS

Right to Receive Documentation of Transactions. You will receive a monthly statement (unless there are no transfers in a particular month), for the account(s) which you have with us.

Your Liability for Unauthorized Transactions and Advisability of Prompt Reporting.
Tell us AT ONCE if you believe your Xceed Online Banking PIN has been lost or stolen. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account (plus your maximum overdraft line of credit). If you believe your Xceed Online Banking PIN has been lost or stolen, and you tell us within 48 hours after you learn of the loss or theft, you will have no liability if someone used your Xceed Online Banking PIN without your permission. If you do NOT tell us within 48 hours after you learn of the loss or theft of your Xceed Online Banking PIN and we can prove we could have stopped someone from using your Xceed Online Banking PIN without your permission if you had told us, you could lose as much as $50.00.

Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or hospital stay) kept you from telling us, we will extend the time periods.

Your Personal Identification Number (PIN)
You understand that you cannot use Xceed Online Banking without an identification number, which we refer to as a personal identification number (PIN). You are responsible for the safekeeping of your Xceed Online Banking PIN.

You will notify us immediately and send written confirmation if your PIN is lost, stolen, misplaced, or disclosed to anyone.

If you disclose your PIN to anyone, however, you understand that you have given them access to your account(s) and that you are responsible for any such transactions.

You further understand that the PIN is not transferable and you will not disclose the PIN to anyone else or permit any unauthorized use thereof.

Telephone Number and Address to be Notified in Event of an Unauthorized Transaction. If you believe your Xceed Online Banking PIN has been lost or stolen or that someone will or may use it to transfer money from your account without your permission, telephone us at our Contact Center 800.XFCU.222 or 800.932.8222 [Outside the U.S. 310.640.0543], or write us at:

XCEED FINANCIAL CREDIT UNION
2200 E. Grand Avenue
El Segundo, CA 90245

or email us at contact@xfcu.org

Verification. All transactions affected by use of services indicated in this agreement which would otherwise require your signature, or other authorized signature, shall be valid and effective as if signed by you when accomplished by use of these services. We are not responsible for receipt and subsequent credit of Xceed Online Banking Bill Payer checks at payee’s address provided by you; these checks are drawn and mailed by our vendor on the date you specify.

Bill Payer Sign-Up Disclosure

I AUTHORIZE Xceed Financial Credit Union to post payment transactions generated by Xceed Online Banking from the Bill Paying Service to the account indicated. I understand that I am in full control of my account and if at any time I decide to discontinue service, I will provide written notification to Xceed Financial Credit Union. My use of the Bill Paying Service signifies I have accepted all the terms and conditions of the Bill Paying Service.

I UNDERSTAND that payments may take up to seven business days to reach the Payee and that they will be sent either electronically or by check. Xceed Financial Credit Union is not liable for any service fees or late charges levied against me.

Note that when you use the features in this section, you will approve the movement of funds from your account. Be sure to double-check the account numbers and amounts before approving payments. Bill Payer is free -- you will be charged $0 per month to use Bill Payer.