Contact Us

FAQ

Have a specific question? We invite you to check our searchable database of member information, including how to send deposits and payments.

Contact Center

Ask questions regarding an existing mortgage loan by calling:
855.883.5340

Report lost/stolen cards by calling:
800.446.2780 - for ATM cards, Visa® check cards and health savings account cards
888.932.8123 - for Visa® credit cards

Ask questions or open new accounts by calling:
800.XFCU.222 (800.932.8222)
310.640.0727 Fax
Monday - Friday
6 am to 6 pm, Pacific Time
9 am to 9 pm, Eastern Time

Headquarters:
Xceed Financial Credit Union
888 North Nash Street
El Segundo, CA 90245

Ready to become an Xceed member?

Complete our XpressApp Membership Application.

Xperience Center

Initiate a video chat session with an Xperience Center associate from anywhere—your desktop computer, smart phone or tablet!

Monday - Friday
7 am to 4 pm, Pacific Time
10 am to 7 pm, Eastern Time

Location Finder

"Are we there yet?" Find a financial center or ATM ASAP.

Find a surcharge-free ATM on the go.

Use our Mobile App: Download the Xceed Mobile app for Android, iPad or iPhone

  • For Android: Visit Google Play/Marketplace. Search "Xceed Mobile".
  • For iPad and iPhone: Visit the App Store. Search "Xceed Mobile".
  • Click on "Locations" and either use your current location, or type in a ZIP or City, State.

Don't have a SmartPhone? Use your cell phone to find a surcharge-free ATM

  • Send a text from your cell phone to "MYCOOP" (692667). In the body of the text, enter the address (with city, state, and zip) or intersection (with city and state).
  • In about 30 seconds, the service will reply with the nearest CO-OP network surcharge-free ATM.
  • If you need to find additional ATM locations, simply reply "MORE" to the message and another listing of surcharge-free ATM locations will be sent to your cell phone.
  • This locator service is free but standard text messaging rates apply.

Shared Branches

Xceed Financial shares branches with other trusted financial institutions all over the world. Find one now.

Holiday Schedule

"When are you guys closed again?" Check out our Holiday Schedule.

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