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Be Aware of Scams and Frauds

Be Aware of this Amazon Scam

In recent weeks, consumers have received calls from a fraudster alleging to be reaching out from Amazon, asking if they recently made a large purchase. Once the consumer confirms that they did not make the large purchase in question, the consumer is then told they are being connected to a “fraud specialist” at their financial institution, at which point the fraudster proceeds to impersonate an associate at their financial institution. The member is then advised by the phony “fraud specialist” to wire or withdraw their funds for safekeeping.

This is a scam and not authorized by Xceed Financial Credit Union. If you receive a call or other form of contact alleging to be an Xceed “fraud specialist,” head the following warnings:

• Do not agree to wire or withdraw funds to anyone contacting you alleging to be an Xceed “fraud specialist” or Xceed associate.
• If instructed to visit an Xceed Financial Center in person to wire or withdraw funds, do not do so.
• Do not provide the fraudster with your account number or other private/sensitive information.

If you suspect fraud or have questions, please contact Xceed at 800.XFCU.222 (800.932.8222). Your security is of the utmost importance to us and we will be more than happy to assist.

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