
MEMBER SUPPORT
Service like it should beFast, Personal Support
VIP service from your own Personal Banker
We can match you with an associate to serve you, personally. Just ask.
Use our contact form, anytime
Ask a question, our contact specialists are available to help you anytime.
Give us a call, talk to someone friendly
Questions? Let’s hear ’em. We’re here to help you with all things financial.
Frequently Asked Questions
Get in Touch
Contact us by phone
800.XFCU.222
(800.932.8222)
Monday – Friday
6 a.m. to 6 p.m. (Pacific)
9 a.m. to 9 p.m. (Eastern)
Lost or stolen card?
For ATM cards, Visa® debit and credit cards and Health Savings Account cards, call 888.932.8123.
Reach us by mail or fax
Headquarters
Xceed Financial Credit Union
888 North Nash Street
El Segundo, CA 90245
Mailed deposits
Xceed Financial Credit Union
PO Box 60053
City of Industry, CA 91716
Fax
310.640.0727
Question about a mortgage?
New loans
877.XCEED.11
(877.923.3311)
Existing loans
Mortgage Information Request and Error Resolution
If you think an error has occurred on your mortgage loan account serviced by Xceed Financial Federal Credit Union or if you need specific information about the servicing of your loan, write to us at:
Xceed Financial Credit Union,
Attn: Loan Servicing, 888 N. Nash Street, El Segundo, CA 90245.
In your letter, please provide the following information:
- Your name and account number.
- Description of the error and explanation as to why you believe it is an error or request for specific information regarding the servicing of your loan.
- Current contact information so we may follow up with you.